Last Updated: February 24, 2025

Welcome to the Mugwenu Doctors website (operated by AOL360Studios). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data. By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

• Personal Information: When you interact with our website—such as booking a consultation, registering for training events, purchasing products, or contacting us—you may provide personal data such as your name, email address, phone number, mailing address, and payment details.
• Non-Personal Information: We may also collect non-personal information such as browser type, operating system, and pages visited to help us understand how our website is used and improve your experience.
• Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage trends, and manage access to secure areas. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of the site.

2. How We Use Your Information

• Service Delivery: To process orders, schedule events, manage online consultations, and facilitate communication between you and our team.
• Customer Support: To respond to inquiries, provide customer support, and send important updates related to your account or transactions.
• Marketing and Promotions: With your consent, we may use your information to send you updates, special offers, or information about our services.
• Payment Processing: We integrate secure online payment methods (including MPESA and other online payment options) to ensure smooth transaction processing.
• Website Improvement: To analyze site usage and trends so that we can enhance and personalize your experience on our website.

3. Sharing and Disclosure

• Service Providers: We may share your information with trusted third-party providers (e.g., payment processors, delivery partners) who assist us in operating our website and providing our services. These partners are required to safeguard your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party. In such cases, we will ensure that your privacy is adequately protected.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal data.
• Object to or restrict certain types of processing.
• Withdraw any consent you have provided.

To exercise these rights, please contact us using the information provided in the Contact section below.

7. International Data Transfers

Your information may be stored and processed in countries other than your own. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a child, please contact us so that we can promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this document and post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Legal Email: [email protected]

Thank you for trusting Mugwenu Doctors. We are dedicated to protecting your privacy and providing you with a secure online experience.